Visualization template · UX & service designers
Customer journey map
Stages, touchpoints and emotions. Made from one message, so you can get your own in minutes.
Customer journey map
Stages, touchpoints and emotions
The prompt
Create an interactive customer journey map visualization for Nora Lindqvist, a 36-year-old first-time home buyer and UX researcher using Hearthly, a digital mortgage service: stages across the top, touchpoints, actions, pain points, an emotion curve chart, and opportunities, with details on click.
Make it yours
- Change the details in the prompt to fit ux & service designers.
- For example, change it so that it follows a new patient booking a physiotherapy clinic and the stages are Search, Book, First visit, Treatment plan, Discharge.
- Ask for edits in plain words: tone, colors, length, layout or data.
- Share the result by link or export it when you are done.
